Are you ready to support someone through a life changing journey? As a Patient Consultant, you accompany patients through their experience with the Weight Doctors – beginning with the initial contact, continuing to their treatment day and through to their post-treatment support.
We're looking for a Patient Consultant based either at Waalre or remote (Netherlands or Germany only) on a full-time or part-time basis.
Your responsibilities:
- Carry out consultations - listening and understanding our patient needs and delivering a treatment recommendation;
- Prepare the patient for their Weight Doctors treatment;
- Ensure patient wellbeing before, during and after their treatment;
- Treatment planning, documentation and medical compliance;
- Host the patient on their treatment day;
- Collaborate with nutritionists, doctors and surgeons throughout pre-and-post treatment; and
- Travel to clinic locations as required.
What you bring:
- Completed tertiary education. A background in nutrition, health sciences, or psychology is beneficial but not essential.
- Proven customer service experience with both online and face-to-face interaction
- Previous professional experience in the healthcare or fitness industry is preferred
- Native Dutch speaker with excellent oral and written communication skills, fluent language skills in either German or English required.
What makes you stand out:
- Able to create a smile on people’s faces
- Team player with strong communication skills
- High level of empathy, enjoys working closely with people
- Structured, organized work style
- Motivated to work in a dynamic, growing environment
- Hands on with a “get things done” mentality
Useful information:
- Based in Waalre (Eindhoeven) or remote in Netherlands or Germany. Option to work from our HQ in Düsseldorf or Dortmund (Germany) if preferred.
- Travel (approx. 1 day per week) required